Frequently asked questions

People are asking....

Question

What products do you offer?

We currently offer a growing range of pet-enhancing products, including:


  • Interactive Ball Cat™ – an automatic toy that keeps cats active and entertained

  • Pet Head Massager™ – a soothing device designed to relax pets and strengthen bonding moments

    New items are added regularly as we continue to develop products that elevate the pet and owner experience.

Question

Are Ruvo products safe for pets?

Absolutely. Safety is our top priority. All Ruvo products are made from pet-friendly materials and are designed to be durable, gentle, and appropriate for everyday use. We test each item to ensure it meets our quality and safety standards.

Question

Can I track my order?

Yes! Once your order ships, you’ll receive a tracking link so you can monitor its journey until it arrives at your door.

Question

Do your products require batteries or charging?

Some of our interactive items may require batteries or USB charging. Product pages include full details about power sources, charging time, and usage instructions.

Got any Questions ? Feel Free to contact US !